Terms and Conditions
Last Updated: February 11, 2025
Welcome to DrPratt.com ("Website"). These Terms and Conditions ("Terms") govern your use of our Website and services. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. Use of the Website
1.1 You must be at least 18 years old to use this Website.
1.2 You agree to use this Website for lawful purposes only and in accordance with these Terms.
1.3 We reserve the right to modify, suspend, or discontinue any aspect of the Website at any time without notice.
2. Medical Disclaimer
2.1 The content on this Website is for informational purposes only and should not be considered medical advice.
2.2 Consult a qualified healthcare provider for any medical concerns or treatment options.
2.3 Use of this Website does not establish a doctor-patient relationship.
3. Privacy Policy
3.1 Your use of the Website is also governed by our Privacy Policy, which details how we collect, use, and protect your information.
3.2 By using this Website, you consent to our data collection and usage practices as described in our Privacy Policy.
4. SMS Messaging & Opt-In/Opt-Out Policy
4.1 Opting In: By providing your phone number on DrPratt.com, you expressly consent to receive SMS messages from us regarding appointments, promotions, and other relevant communications.
4.2 Third Parties: Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
4.3 Types of SMS Communications: If consent has been given to receive text messages from Dr. Pratt’s office (Bespoke Plastic Surgery), messages may be received related to the following:
- Appointment Scheduling and Confirmation
- Appointment Reminders
- Follow-up Messages
- Billing Inquiries
- Promotions or offers from the company
Example: “Hello, this is a reminder of your upcomoning appointment with Dr. Pratt at Charlotte, NC Office on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
4.4 Message Frequency: Message frequency may vary depending on the type of communication. You may receive up to 2 SMS messages per week regarding your appointments or account status.
4.5 Potential Fees for SMS Messaging: Standard message and data rates apply, depending on the carrier’s pricing plan. These fees may also vary if the message is sent domestically within the United States or internationally.
4.6 Opt-In Methods: You may opt-in to receive SMS messages from Dr. Pratt in the following ways:
Verbally, during a conversation in our office
Over the phone with one of our staff
By submitting an online form
By filling out a paper form in the office
4.7 Opt-Out Method: If you wish to stop receiving SMS messages, you can reply STOP to any message at any time. You may also contact us at 980-270-1806 to be removed from our SMS list.
4.8 Support: For help regarding SMS messaging, reply HELP or contact our support team at [email protected].
4.9 No Liability: We are not responsible for delays or errors in SMS messaging caused by mobile carriers or technical issues.
4.10 Standard Messaging Disclosures: Message and data rates may apply. Opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary.
5. Intellectual Property
5.1 All content on this Website, including text, graphics, logos, images, and software, is owned by or licensed to DrPratt.com and is protected by applicable intellectual property laws.
5.2 You may not reproduce, distribute, modify, or create derivative works from any Website content without our express written consent.
6. Limitation of Liability
6.1 DrPratt.com and its affiliates are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Website.
6.2 We make no warranties regarding the accuracy, reliability, or availability of Website content.
7. Governing Law
7.1 These Terms shall be governed by and interpreted in accordance with the laws of the State of North Carolina without regard to its conflict of law principles.
7.2 Any legal disputes shall be resolved in the courts of Mecklenburg County.
8. Changes to These Terms
8.1 We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of the Website constitutes acceptance of the revised Terms.
9. Contact Information
If you have any questions about these Terms, please contact us at:
Dr. Pratt's Office
7725 Ballantyne Commons Pkwy Ste 101
Charlotte, NC 28277
[email protected]
980-270-1806
By using this Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.